The overall service concept Run Ding Technology Co., Ltd. always adhere to the principle of customer first, good faith to provide users with high quality, efficient technical support and services. To provide users with equipment selection configuration, installation, troubleshooting, systems, equipment upgrades and a series of comprehensive and lasting technical support and services.     %"Customer demand is what we have done.%" This is our business philosophy, we will be in the process, provide a full range of services, with the best service, the fastest speed, highest efficiency, safety equipment stable operation to provide the most reliable protection.After-sales service network of the company adhering to reliable, efficient and satisfactory service concept, carefully constructed covering China's coastal and even large inland industrial city network developed economies. The coast and the Midwest has established 51 sales and service unit, with a large area service center in South China, East China and North China, in order to cover the entire country.

Pledges

1. The on-site service: Upon receipt of the service information to determine the case within 48 hours to reach the customer site service; the company opened 24-hour service, supervision hotline, maximally shorten the loss of the user due to equipment failure caused;2. Service monitoring: maintenance of a customer service representative for a day generated by the installation task telephone follow-up services, investigation maintenance, installation, service, product usage, in the case of user feedback and opinion timely feedback, follow up, The results back to the user. Customer service table, occasional customers into%nBank survey visit, to understand the situation of each service of service and product, gather relevant feedback information to make the appropriate adjustments;3. Three Guarantees quality: from the user of the company's equipment to buy to reach the user on-site installation, commissioning is completed starting today the implementation of %"three guarantees%"; and damage due to improper operation user in a non-normal conditions caused disassemble, After change parts and man-made damage, non-designated professional and technical personnel to install,%nFailure debugging caused damage due to force majeure, such as earthquakes, the above does not belong to the company's %"three guarantees%" range; all products are one-year warranty period, in order to achieve life-long sale.